DUBAI TENANCY · ANSWERED
The Dubai rental guide · For residential tenants · Free

Has your landlord driven you mad?

We’ve been there. This is a free self-help guide to renting a home in Dubai: plain answers on the Emirate’s tenancy law, with the article numbers to prove them — and ready-to-send letters for when knowing isn’t enough.

A necessary word before anything else: this is information, not legal advice — the site consults no one and acts for no one. It offers an overview and practical tools built from publicly available sources, and you use both at your own risk.

Sources cited on every ruleUncertainty shown, not hiddenNothing you type leaves your browser
Start here — the other side of the deal

What your landlord owes you →

Thirteen statutory duties, from handover to handback, each with its source — find the one being broken, and it will route you to the right letter.

What’s happening to you?
And the deal binds both ways

What you owe your landlord →

Your side of the contract, in one honest list — because a tenant who performs cleanly is nearly impossible to beat.

Got a question, not a crisis?

Search 70 straight answers →

The reference library: every common rental question, answered with its classification, its source, and the facts that could change it.

How this site works

Every page follows the same shape: the rule with its source, what’s allowed and what isn’t, and a four-step that ends — if it has to — at the . Letters and calculators are free, and nothing you type leaves your browser.

Problem 01 — Renewal & fees

“Pay the renewal fee, or we won’t renew.”

Your landlord — or the management company or agency acting for them — is asking for AED 500–1,000 as a “renewal fee” or “admin fee”. Some withhold the signed contract or until it’s paid.

THE SHORT ANSWER → There is no legal basis for this fee.
The rule

What the law says

Dubai tenancy law regulates what a lease must contain — the rent and the way it is paid Law 33/2008, Art. 4(1) — and how rent may change at renewal Arts. 13–14. Nowhere does it authorise a landlord, or anyone acting for a landlord, to charge the tenant a fee for renewing.

Renewal itself is not a favour the landlord grants. If you stay in the property and no lawful notice has ended the tenancy, the contract renews automatically on the same terms — lawyers call it Law 26/2007, Art. 6. And the Dubai Land Department has said so officially: in a statement published on the DLD’s own website, the confirmed that a landlord and the landlord’s representatives, including management companies and leasing offices, are prohibited from claiming any fees when the lease is renewed, and that a renewal-fee clause should not appear in the contract at all DLD official statement ↗.

Charges with a genuine legal basis do exist — they are listed on the left below. The renewal fee is not among them.

Two lists

What they may and may not do

Allowed — with conditions
  • Increase the rent at renewal, within the official slabs Only per the , with 90 days’ written notice before expiry. Decree 43/2013 · Art. 14
  • Pass on the Ejari government fee A fixed fee paid to register the contract — typically borne by the tenant in practice. Art. 4(2)
  • Charge for genuine extra services you separately agreed A real service, in a real contract you chose to sign — never a condition of renewal.
Not allowed
  • Charge a “renewal fee” or “admin fee” to renew No provision of tenancy law creates this charge.
  • Withhold the signed contract or Ejari until you pay it Registration is a statutory duty, not leverage. Art. 4(2)
  • Threaten non-renewal if you refuse Renewal is automatic; ending the tenancy needs specific grounds and 12 months’ . Arts. 6, 25(2)
If they push anyway

Refusing this fee cannot get you evicted. The official RDC position is that a renewal fee is not rent — so non-payment of it is not rent arrears and cannot found a non-payment eviction. Only genuine unpaid rent, after proper notice, does that.

Reading a mixed invoice. Renewal invoices often bundle lines of very different legal quality. Sort each line into one of four boxes: the official Ejari government fee (fixed, receipted — payable); an authorised service-centre or typing charge (payable if you actually used that channel); a genuine extra service you separately ordered in writing (payable per that agreement); or a private “renewal/admin fee” for continued possession (no basis — the subject of this page). Ask for an itemised split with a tax invoice, pay the first three boxes, decline the fourth.

What to do — in order

Your escalation ladder

Take the rungs in sequence. Each one creates the paper trail the next one needs — and most disputes end at rung two.

1

Ask in writing, politely

Email or message: ask what the fee is for and which provision of the tenancy law it is based on. Keep it civil — this message becomes evidence.

2

Send the formal letter you are here

If they insist, send a letter citing the law, declining the fee, and asking them to proceed with renewal and Ejari. Build it below in two minutes.

3

Complain to the regulator

If a licensed management company or broker keeps demanding it, file a violation complaint with DLD/ through the Dubai REST app. The regulator can warn, fine or suspend them — it cannot award you money.

4

File at the Rental Disputes Centre

If renewal or Ejari is actually being blocked, the RDC gives binding orders. Filing fee: 3.5% of annual rent (min AED 500). Mediation comes first — many cases settle there.

Problem 02 — Renewal notices & rent increases

“Your rent goes up 12% this year.”

Renewal season runs on two rules: a 90-day notice deadline for changing any term, and hard caps on how much rent can rise. Both are checkable in under a minute — below.

THE SHORT ANSWER → No valid 90-day notice, or above the cap — the increase doesn’t apply.
The rule

Two deadlines, one cap

Any party who wants to change a term of the tenancy at renewal — the rent included — must notify the other at least 90 days before the contract expires, unless the contract says otherwise Law 33/2008, Art. 14. Miss that window and the contract renews on its existing terms Art. 6. A rent increase announced 60 days before expiry is not a negotiating position; it is invalid for that cycle.

When notice is given in time, the size of the increase is capped by law. The caps depend on how far your current rent sits below the average for similar properties in the official Decree 43/2013, Art. 1: up to 10% below average — no increase at all; 11–20% below — up to 5%; 21–30% — up to 10%; 31–40% — up to 15%; more than 40% below — up to 20%. At or above the average, the lawful increase is zero.

One asymmetry worth knowing: the law imposes no notice on a tenant who simply lets the contract renew. If you plan to leave, your notice period is whatever your contract says — check the clause, not the internet.

Tool 1

Your renewal deadlines

Notice deadline calculator

Enter your contract expiry date. We’ll show the dates that matter — for you and for your landlord.

Not legal advice — use at your own riskThis calculator applies the general statutory deadlines; your own contract may vary them. Results are information, not advice — verify against your contract and, where the stakes are high, with a licensed legal practitioner in the UAE.
Tool 2

Check the increase

The official average for your building comes from the DLD — only they have it. The legal cap that applies to it comes from Decree 43 — that part we calculate for you.

STEP 1 — GET YOUR OFFICIAL NUMBER

Open the DLD rental index calculator

Open the official calculator on dubailand.gov.ae ↗, enter your property’s details, and note the average annual rent it shows for similar units. That figure — not a listing site, not the landlord’s claim — is the only number the law recognises.

STEP 2 — CHECK IT AGAINST THE LAW

Enter your numbers

Not legal advice — use at your own riskThis checker applies the Decree 43/2013 slabs to figures you enter; the official DLD calculator remains the authoritative source for the index average. Results are information, not advice, and you use them at your own risk.
What to do — in order

Your escalation ladder

1

Run both checks above

Timing first, then the cap. If either fails, the increase does not apply — and now you can prove it.

2

Send the response letter you are here

Reply in writing with your numbers: the notice date, the index average, the lawful maximum. Build it below — the letter fills itself with the calculator’s results.

3

Keep paying the lawful rent

Pay the existing (or lawfully increased) rent on time, and document every payment. Never withhold rent to make a point — that creates their case, not yours.

4

File at the Rental Disputes Centre

If the landlord insists, refuses payment or threatens eviction, the RDC settles rent-increase disputes routinely — and defective notices fail there.

Problem 03 — Maintenance & repairs

“That’s the tenant’s problem, not ours.”

The AC dies, the water heater leaks, the ceiling stains — and suddenly nobody is responsible. The law has a default answer, and it mostly isn’t you.

THE SHORT ANSWER → By default, maintenance is the landlord’s duty — unless your contract clearly says otherwise.
The rule

Who fixes what

Unless the parties agree otherwise, the landlord is responsible during the tenancy for the property’s maintenance, and for repairing any defect or fault that affects the tenant’s intended use of it Law 26/2007, Art. 16. The tenant’s side of the bargain is ordinary care: use the property reasonably, don’t alter it, and return it in the condition received, fair wear and tear excepted Arts. 19, 21.

The phrase “unless the parties agree otherwise” matters: contracts can, and very often do, shift minor maintenance to the tenant — commonly everything up to AED 500 or 1,000 per incident. That convention is enforceable if it’s actually written in your contract. What the Rental Disputes Centre resists is the opposite extreme: sweeping clauses that make the tenant responsible for everything, structure and major systems included, tend to be read down rather than enforced as written. So the first step in every repair dispute is always the same — read the maintenance clause before anyone quotes “standard practice” at you.

The AC question

Annual servicing and cleaning follows your contract: if the contract assigns routine AC servicing to you (or puts it under a minor-repairs threshold), you pay for it; if the contract is silent, it falls within the landlord’s default maintenance duty.

A failed system is different. Repairing broken air conditioning affects the intended use of a home in this climate, and squarely falls under the landlord’s repair obligation Art. 16. A flat without functioning cooling in a Dubai summer is not fit for its purpose — and a “minor repairs” clause does not convert a failed compressor into your problem.

Two lists

What they may and may not do

Allowed — with conditions
  • Shift minor repairs to you by contract A written clause with a sensible threshold (commonly AED 500–1,000 per incident) is enforceable.
  • Take reasonable time for non-urgent repairs Repairs need arranging — but “reasonable” is measured in days, not seasons.
  • Access the property to repair — with your agreement on timing Entry is coordinated with you; repairs are not a licence to walk in unannounced.
Not allowed
  • Refuse to repair what affects your use of the home Cooling, water, electricity, leaks — the default duty is the landlord’s. Art. 16
  • Hide behind an “everything is the tenant’s” clause Blanket transfers of all maintenance tend to be read down at the RDC.
  • Leave you to fund major repairs and “sort it out later” Major systems and structure are not yours to finance — and paying yourself back from rent is a trap (see the emergency section).
What to do — in order

Your escalation ladder

1

Report it in writing, with photos

The tenant app, email, or message — but in writing, dated, with pictures. A phone call fixes nothing and proves less.

2

Send the repair demand you are here

If nothing happens, send a formal letter citing Article 16 and setting a deadline. Build it below.

3

Get an independent record

If the defect is serious — mold, leaks, structural issues — a Dubai Municipality inspection or an independent technician’s report turns your complaint into evidence.

4

File at the Rental Disputes Centre

The RDC can order the repair, reduce or refund rent for the period the property wasn’t fit for use, and award documented costs.

When it can’t wait

Emergencies: flooding, total AC failure, electrical hazard

A different situation needs a different order of operations. Ladders are for disputes; emergencies come first, paperwork thirty seconds later.

Make it safe

Water: close the valve, kill electricity to affected areas. Gas smell: valves off, windows open, leave. People before property, always.

Notify in writing — immediately

Not tomorrow. Send the 90-second notice below to the landlord and the management company, every channel you have. The timestamp is the point.

Film everything

Video and photos with visible timestamps, before and during. Include the source of the problem if you can see it, and any damage to your belongings.

Mitigate — don’t renovate

Stop the damage spreading: move belongings, contain water, call emergency trades if genuinely unavoidable — and keep every receipt. But do not commission major repairs on your own account.

Never “repair and deduct” from rent

Withholding rent to cover your costs hands the landlord a non-payment case against you. Since June 2026 federal law opens narrow routes to repair and recover — after written notice, and for anything substantial with a court’s permission first. Narrow and new: get an RDC order or advice before spending, and never simply net costs off your rent. The safe route remains: document costs → demand in writing → claim at the RDC.

If the “emergency” is man-made — call the police

Services cut, AC switched off from outside, locks changed, access blocked: an official 2026 explanatory note to Article 34 confirms Dubai Police may act immediately — stop the interference, restore the service, remove the lock — and document the scene, without waiting for a court order. That police report then anchors your RDC compensation claim.

The 90-second emergency notice — copy, fill the brackets, send
URGENT — [flooding / AC failure / electrical fault] at [property address]

Dear Sir or Madam,

I am notifying you immediately of an urgent defect at the above property: [one sentence — what happened and when]. It is affecting the safe use of the home [and causing ongoing damage].

Under Article 16 of Law No. 26 of 2007, repair of defects affecting the use of the property is the landlord’s responsibility. Please arrange emergency attendance today and confirm by reply.

I am documenting the damage and any unavoidable emergency costs, and reserve all rights, including recourse to the Rental Disputes Centre.

[Name] · [Phone] · [Date and time]
Not legal advice — use at your own riskA self-help template, used of your own free will and at your own sole risk. In a genuine emergency, safety and the emergency services come before any paperwork.
Problem 04 — Brokers & managing companies

“That’s just how it works here.”

No, it isn’t. Brokers and property management companies are licensed professionals with legal duties — to be registered, to tell you the truth, to hand over information, and to answer to a regulator when they don’t.

THE SHORT ANSWER → They are regulated. You can check their licence — and report them.
The rule

Licensed, registered, liable

Nobody may practise real estate brokerage in Dubai without being licensed and registered in ’s broker register By-law 85/2006, Art. 3. Every brokerage must hold a registration certificate, and every individual broker a broker card with a registration number — which you are entitled to ask for, and can verify through the DLD’s app. Courts have gone as far as holding commission agreements with unlicensed brokers void.

Property management is a separately licensed activity, not a sideline of brokerage: the DLD licenses leasing and management of third-party properties as its own category, with its own conditions — including, for companies managing others’ properties, a substantial bank guarantee — and requires the company’s staff to hold registration cards before practising.

And the duties have teeth. A broker is liable for any loss or damage a contracting party suffers through the broker’s deception or fraud, or through failure to observe the by-law or the profession’s Code of Ethics By-law 85/2006, Art. 22 — and a broker who acts against the client’s interest in bad faith forfeits the commission itself.

Two lists

What they owe you — and what breaks the rules

Their obligations
  • Hold a valid licence and registration — and show it on request Company certificate and individual broker card, with numbers you can verify. By-law 85/2006, Art. 3
  • Deal with you honestly, without deception Liability attaches to fraud, deceit and breach of the Code of Ethics. Art. 22
  • Disclose the information the deal requires Negotiation details, terms and material facts must be disclosed — concealment is a breach, not a tactic.
  • Keep and hand over transaction documents Records of the transaction must be maintained and shared with the client on request.
  • Perform the landlord’s statutory duties they’ve taken on A company that manages the tenancy manages the obligations with it: handover of the property fit for use, maintenance and repair, Ejari registration, accepting the agreed payment, lawful renewal, deposit refund. The full list, with sources: What your landlord owes you. Law 26/2007, Arts. 15–17, 20, 34; Law 33/2008, Art. 4
  • Advertise only with a permit Property adverts require a Trakheesi permit; the DLD fines violators.
What breaks the rules
  • Demanding renewal or “admin” fees Officially prohibited — see Problem 01. Doing it anyway is a reportable violation, not a custom.
  • Lying to you — on WhatsApp or anywhere else Misrepresenting the landlord’s position, the law, or the state of your contract is deceit within Art. 22. Screenshots are evidence.
  • Withholding information or documents they must provide Your contract, the landlord’s instructions on your tenancy, payment records — silence as leverage is a breach.
  • Sitting on Ejari registration Registration is a statutory duty, not a bargaining chip for cheques or fees.
  • Practising or advertising without a licence or permit Unlicensed brokerage is prohibited outright; unpermitted adverts draw DLD fines.
What the regulator can do to them

The sanctions ladder under the by-law runs from a formal warning, through black points and suspension of activities for up to six months, to blacklisting and cancellation of registration — three black points alone trigger cancellation By-law 85/2006, Arts. 39 et seq. The DLD also fines advertising violations and has publicly done so in enforcement rounds.

What the regulator cannot do: award you money. Compensation, orders to register Ejari, deposit refunds — that is the . The strongest position is often both at once: a regulatory complaint that threatens the licence, and an RDC claim that recovers your loss.

What to do — in order

Your escalation ladder

1

Verify and collect

Ask for the broker’s registration number and check it in the Dubai REST app. Save everything: WhatsApp threads, emails, the demand itself. A violation complaint is only as strong as its screenshots.

2

Put the breach to them in writing

One short message: name the conduct, name the rule, ask them to correct it. Many companies fold the moment a tenant demonstrates they know the framework.

3

File the DLD/RERA complaint you are here

Through the Dubai REST app or the DLD website: real estate violations complaint. Don’t sit on it — the current complaint service does not consider conduct older than six months, so the clock is running from the violation. Build your complaint statement below and paste it in, with your evidence attached.

4

Take the money claim to the RDC

For anything the regulator can’t give you — compensation, Ejari, your deposit — file at the Rental Disputes Centre and exhibit the same evidence, plus your complaint reference.

Problem 05 — Ejari registration

“We’ll register your Ejari once we receive the cheques.”

Or once you pay a fee, or sign something new, or stop asking questions. Meanwhile you can’t connect -dependent services, your bank wants the certificate, and the tenant app won’t even take a maintenance request.

THE SHORT ANSWER → Registration is a statutory duty. It is not leverage.
The rule

What the law says

Every tenancy contract in Dubai must be registered with through the Ejari system Law 33/2008, Art. 4(2). The statutory duty sits with the landlord — and a management company that runs the tenancy runs this duty with it — even though in practice the tenant usually pays the fee and often does the filing.

Because the duty is statutory, it is not a bargaining chip. Nothing in the law permits registration to be withheld until cheques are delivered, a fee is paid, or any other condition is met. The same applies to the contract itself: a tenant is entitled to a countersigned copy of the renewal — a document you are party to cannot be held back from you as pressure.

The stakes are practical, and the law knows it: without Ejari, utility connections, banking on the tenancy, visa processes tied to the address, and even filing smoothly at the all jam. That is precisely why withholding it works as pressure — and why the law does not permit it.

Do-it-yourself option

If you hold a signed contract, you can register Ejari yourself through the Dubai REST app or the DLD portal (AED 177.75 online; AED 219.75 at a typing centre). The practical blocker is usually that the countersigned renewal is being withheld too — which is exactly what the letter below is built to dislodge, and what you tell the RDC if it isn’t.

Two lists

What they may and may not do

Allowed — with conditions
  • Ask you to bear the Ejari fee Market practice, and modest — the fixed online fee, not an invented “admin” charge.
  • Agree with you who does the filing Either side can physically register; what can’t move is the landlord’s underlying duty. Art. 4(2)
  • Expect you to perform the contract you signed Rent on the agreed dates, by the agreed method — your obligations are real too.
Not allowed
  • Withhold Ejari pending cheques, fees or new conditions A statutory duty cannot be made conditional on demands the contract doesn’t contain.
  • Withhold your countersigned contract You are a party to it; it is not theirs to ration.
  • Change the payment terms mid-stream as the price of registration Amending terms needs agreement — or 90 days’ notice before renewal, not an ultimatum after it. Art. 14
  • Let services jam and call it your problem Obstruction of the tenant’s use of the property is itself a breach. Art. 34
What to do — in order

Your escalation ladder

One extra rule for this scenario: keep performing your side. Pay the rent as agreed, in the agreed way, on time, and keep the proof — a tenant with clean payments and a registration demand on record is close to unbeatable at the RDC.

1

Ask in writing, and offer performance

Request the countersigned contract and Ejari registration, and record that you are ready to pay as the contract provides. Their reply — especially one that admits the tenancy but sets conditions — is evidence gold.

2

Send the formal demand you are here

Cite the statutory duty, set a five-working-day deadline for the contract and registration, and reserve your remedies. Build it below.

3

Complain to the regulator

A management company sitting on Ejari is a reportable violation — file through Dubai REST, exhibit the correspondence. See Problem 04 for the complaint builder.

4

File at the RDC — and deposit the rent if refused

The Centre can order registration and delivery of the contract. If they’re also refusing your payment, use the offer-and-deposit procedure so the rent sits with the Centre, not in dispute.

Problem 06 — Eviction

“We need you out. This is your notice.”

Eviction in Dubai is not a decision the landlord makes; it is a procedure the law prescribes — exhaustive grounds, strict form, long notice. Most notices tenants receive fail at least one of the three.

THE SHORT ANSWER → Wrong ground, wrong form, or short notice — the eviction fails.
The rule

Three tests every notice must pass

The ground. During the term, eviction is possible only for the tenant’s own serious breaches — chiefly non-payment after a 30-day notice, unlawful use, unauthorised subletting, or serious damage Law 33/2008, Art. 25(1). At the end of the term, only four grounds exist: the owner sells the property; the owner (or a first-degree relative) will live in it, and has no suitable alternative property; demolition or reconstruction with permits; or comprehensive maintenance that cannot be done with you inside, verified by a technical report Art. 25(2). “I can get more rent” is not on either list.

The form and the time. An end-of-term eviction notice must give twelve months, and must be served through the Notary Public or by registered mail Art. 25(2). WhatsApp, email, a phone call, a letter under the door — none of these satisfies the statute, however clearly they announce the intention.

The aftermath matters too. A landlord who evicts for personal use may not re-let the property for two years (residential); otherwise you may claim compensation Art. 26. And a sale does not end your fixed-term lease — the buyer takes the property with you in it Art. 28.

One point where you may hear the opposite: whether a buyer can rely on the seller’s eviction notice. The official position, per the RDC’s own published guidance, is that a new owner who wants the property should serve a fresh notice on its own ground. Some practitioners report decisions going the other way, but no published judgment supports them — so if a buyer waves a previous owner’s notice at you, the regulator’s guidance is on your side, and the point is worth contesting.

Tool

Check your notice

Eviction notice validity check

Five questions. This checks an end-of-term notice (the twelve-month kind). Mid-term breach notices follow different rules — see “The rule” above.

Not legal advice — use at your own riskThis check applies the statutory requirements to your answers; it cannot assess evidence or predict a tribunal’s decision. An eviction dispute is a strong candidate for professional advice.
What to do — in order

Your escalation ladder

1

Don’t move, don’t panic, don’t stop paying

A notice — even a valid one — is the start of a twelve-month clock, not a removal order. Keep paying rent exactly as agreed — the law requires it to continue while any eviction claim is pending Art. 31 — because arrears convert a weak eviction into a strong one.

2

Respond in writing you are here

If the notice fails any test above, say so now, on the record. Build the response below — it adapts to your checker results.

3

Gather your evidence

The notice itself, how it arrived, your payment history, and — for later — whether the stated ground actually happens (was it sold? did the owner move in? was it re-let within two years?).

4

Let the RDC decide — or claim after the fact

A landlord who believes in the notice must enforce it at the Rental Disputes Centre; defective notices fail there. If you leave and the ground proves false, Art. 26 compensation is your claim.

Problem 07 — Security deposit

“The deposit? There were damages.”

You’ve moved out, handed over the keys, settled the bills — and the deposit has gone quiet, or come back as a list of mysterious deductions. The law is short and clear on this one.

THE SHORT ANSWER → Fair wear and tear is not damage — and they must prove any deduction.
The rule

What the deposit is for

The deposit secures the property’s condition, and the landlord must refund it — or its balance — when the tenancy ends Law 26/2007, Art. 20. Deductions are limited to making good damage beyond fair wear and tear: the fading, scuffs and worn grout of ordinary living are the landlord’s cost of doing business, not yours Art. 21. The burden of proving damage — that it exists, that you caused it, that the amount claimed reflects it — sits with the party making the deduction.

No statute fixes the return period; reasonable practice runs to about thirty days after handover and Ejari cancellation. Silence past that point, or a deductions list with no receipts, quotes or photographs behind it, is where the letter below comes in. Your best evidence was created at move-in: the condition report and photos. If you are reading this before moving out — film the handover.

What to do — in order

Your escalation ladder

1

Ask for the breakdown

Request an itemised list of every deduction with supporting evidence — invoices, quotes, photos. Vague totals dissolve when itemisation is demanded.

2

Send the demand you are here

Dispute the unsupported items, cite the standard, set a deadline. Build it below.

3

Line up your proof

Move-in report, move-out photos or video, handover confirmation, final bills. The side with the better file wins this dispute.

4

File at the RDC

Deposit claims are routine at the Rental Disputes Centre; mediation resolves many. The filing fee for a money claim is modest against a typical deposit.

Problem 08 — Payment disputes

“We only accept cheques. No cheques, no contract.”

You’ve always paid by transfer; suddenly cheques are demanded, or your payment is refused altogether — usually as leverage for something else. The law has a mechanism built for exactly this.

THE SHORT ANSWER → The contract’s payment terms bind both sides — and a refused payment can be deposited with the court.
The rule

Method, instalments, and the deposit procedure

The contract must state how rent is paid Law 33/2008, Art. 4(1), and neither party can change that unilaterally: amending any term requires agreement, or notice ninety days before renewal Art. 14. A landlord who accepted transfers all along cannot mid-term declare cheques the only currency. Where the contract fixes no instalment dates, the default is four payments in advance Art. 12.

The mechanism that changes the game: if your payment is refused, the law lets you formally tender it and, if refusal continues, deposit the rent with the through the offer-and-deposit procedure. Once the Centre accepts the money, your rent obligation is discharged — a non-payment eviction has nothing to bite on, because the rent is sitting with the court, not with you. Refusing payment then stops being leverage and starts being the landlord’s problem. The application itself is cheap — around AED 70 in government fees — though it, like all RDC filings, goes in Arabic, so budget for translation of your documents.

And one rule that holds through every payment dispute: rent must continue while any eviction claim is pending, until the judgment is executed Art. 31. Whatever the provocation, the money keeps flowing — to them, or into the Centre’s deposit. Never into your pocket.

What to do — in order

Your escalation ladder

1

Tender the payment, in writing

Offer the exact amount due, by the contractual method, on the contractual date — and record the offer. If they want a different method, that’s a negotiation, not a condition they can impose.

2

Send the formal tender notice you are here

Put the refusal on the record: what was offered, when, how, and that the refusal is theirs. Build it below.

3

File the offer-and-deposit application

At the RDC: apply to deposit the rent with the Centre, exhibiting your tender notice and their refusal. Bring the contract, Ejari (or the correspondence withholding it), and proof of funds.

4

Let the discharge do the work

With rent deposited, any non-payment narrative collapses. Related misconduct — Ejari withheld, contract withheld — proceeds as its own claim; see Problems 04 and 05.

Problem 09 — Leaving early

“Break the lease? That’ll be two months’ rent.”

Life moves — jobs end, families grow, cities change. The honest starting point: a fixed-term lease binds you, and there is no free statutory exit. But the penalty is more negotiable than the standard line suggests.

THE SHORT ANSWER → The contract binds — but penalties can be reduced to the landlord’s actual loss.
The rule

What leaving early really costs

A valid tenancy cannot be terminated unilaterally by either party Law 26/2007, Art. 7 — that cuts both ways, and it is the same rule that protects you from eviction. If your contract has an early-exit clause (commonly one or two months’ rent on 30–60 days’ notice), that clause is your route, on its terms. If it has none, leaving early is a breach, and the landlord may claim the loss it causes.

Two things keep the number honest. First, penalty clauses are subject to judicial control: the Rental Disputes Centre may reduce an agreed penalty to the actual loss proven — a power the contract cannot exclude Civil Code, Art. 340 (formerly 390). A landlord who re-lets the flat two weeks after you leave has little loss to prove. Second — and this is the practical heart of it — the landlord’s loss is vacancy. Shrink the vacancy and you shrink the claim: give maximum notice, keep the property viewable, and offer a replacement tenant at the same rent. A landlord presented with a seamless handover and continued rent has almost nothing to sue for, and usually knows it.

Since 1 June 2026 the new Civil Code also allows termination of a lease for a serious intervening reason, with the terminating party compensating the other’s losses within ordinary limits — a narrow door, but worth professional advice if your reason is genuinely compelling.

What to do — in order

Your escalation ladder

1

Read your exit clause

Notice period, penalty amount, conditions. If a clause exists, follow it to the letter — it is cheaper than a breach and immune to argument.

2

Propose the exit in writing you are here

Maximum notice, cooperation on viewings, a replacement tenant if you can find one. Build the proposal below — its tone is an offer, not a demand.

3

Mitigate visibly

Advertise the flat yourself if permitted, keep records of every viewing facilitated and candidate offered. Each one shrinks the provable loss.

4

If sued, dispute the amount, not the exit

At the RDC, concede what you owe and put the landlord to proof of actual loss — vacancy period, re-letting efforts, the rent achieved. Art. 340 does the rest.

Problem 10 — Prevention

Ten minutes now, or ten months of this site later.

Every dispute on this site is easier to avoid than to win. Before you sign anything or pay anyone, run this checklist.

THE SHORT ANSWER → Verify the people, read four clauses, document the condition.
The checklist

Before you sign

Copy it, print it, take it to the viewing.

The pre-signing checklist
VERIFY THE PEOPLE
[ ] Broker's registration number requested and checked in the Dubai REST app
    (unlicensed brokerage is prohibited — By-law 85/2006, Art. 3)
[ ] Advert carries a Trakheesi permit number
[ ] Landlord's ownership verified — title deed sighted, name matches the contract
[ ] If a company manages the property: its authority from the owner confirmed

READ THESE CLAUSES BEFORE ANYTHING ELSE
[ ] Payment: number of cheques/instalments, dates, method — as agreed verbally
[ ] Maintenance: who pays for what; any per-incident threshold (AED 500–1,000 is
    the common convention); who services the AC
[ ] Early exit: notice period and penalty — negotiate it now, not when you need it
[ ] Renewal: no "renewal fee" or "admin fee" clause — such fees are officially
    prohibited (DLD/RDC); ask for the clause to be struck

MONEY & DOCUMENTS
[ ] Deposit amount stated in the contract, paid against a written receipt
[ ] Every payment traceable — transfers or cheques, never unreceipted cash
[ ] Full contract copy received, every page, before signing; blanks struck through
[ ] Ejari to be registered promptly — agree who files and who pays (fixed fee)

DOCUMENT THE CONDITION
[ ] Move-in inspection: photos/video of every room, meters, AC, defects — dated
[ ] Defects list sent to the landlord in writing within the first days
[ ] District cooling (chiller): who pays the demand charge — check the clause

(General information, not legal advice — Dubai Tenancy, Answered)
Not legal advice — use at your own riskA self-help checklist covering the common cases, used of your own free will and at your own sole risk. Unusual deals deserve professional review before signing.
Why these four clauses

Payment terms decide Problem 08. The maintenance clause decides Problem 03. The exit clause decides Problem 09. The absent renewal-fee clause prevents Problem 01. Ten minutes with these four is the highest-value legal work most tenants will ever do.

The map — the other side of the deal

What your landlord owes you.

Tenancy is a two-way contract, and the landlord’s side is written in law — whether the landlord performs it personally or through a management company. Here is the complete list, with sources. A manager who takes over the tenancy takes over every line of it.

THE SHORT ANSWER → Thirteen duties. Each one enforceable. None of them optional.
The list

From handover to handback

At the start and during the tenancy
  • 1 · Hand over the property in good condition, fit for its intended use The home must work as a home from day one. Law 26/2007, Art. 15 · Breached? Problem 03
  • 2 · Register the contract with Ejari A statutory duty on the landlord’s side, never leverage. Law 33/2008, Art. 4(2) · Breached? Problem 05
  • 3 · Maintain the property and repair defects affecting its use The default rule, unless validly varied by contract. Art. 16 · Breached? Problem 03
  • 4 · Make no changes that impair your full use — and answer for deterioration The landlord is liable for defects and deterioration preventing intended use. Art. 17 · Breached? Problem 03
  • 5 · Leave you in quiet possession — no cutting services, no interference Disconnection, lockouts and barriers are unlawful pressure; an official 2026 explanatory note confirms police may act immediately to stop the interference and restore services, and the RDC awards compensation after. Art. 34 + 2026 explanatory note
  • 6 · Accept the rent as the contract provides Agreed amounts, agreed method, agreed dates — no unilateral rewrites. Arts. 4(1), 12; Art. 14 · Breached? Problem 08
  • 7 · Charge nothing without a legal basis Renewal and “admin” fees are officially prohibited. DLD statement · Breached? Problem 01
At renewal and at the end
  • 8 · Renew on the same terms, absent timely notice of change No valid 90-day notice — no changed terms; the tenancy continues. Arts. 6, 13–14 · Breached? Problem 02
  • 9 · Keep any increase within the lawful slabs Measured only against the official RERA index. Decree 43/2013 · Breached? Problem 02
  • 10 · Evict only on the statutory grounds, in the statutory form Exhaustive grounds; Notary Public or registered mail; twelve months at end of term. Art. 25 · Breached? Problem 06
  • 11 · After a personal-use eviction, not re-let for two years Otherwise the evicted tenant may claim compensation. Art. 26 · Breached? Problem 06
  • 12 · Honour the tenancy on sale — the buyer takes the property with you in it A sale is not an eviction ground in itself and does not end a fixed-term lease. Art. 28 · See Problem 06
  • 13 · Refund the deposit, less only proven damage beyond fair wear and tear Itemised and evidenced, or returned. Arts. 20–21 · Breached? Problem 07
When a management company is in the middle

None of these duties weakens because the landlord hired professionals. A company managing the tenancy performs the landlord’s obligations on the landlord’s behalf — and adds its own professional layer on top: licensing, honesty, disclosure and document-handling under the brokerage rules. Breach of the duties above is the landlord’s liability at the ; the company’s own misconduct is additionally reportable to the regulator — Problem 04 covers that side, including the complaint builder.

Use this page as the map: identify which duty is being breached, then follow its link — every linked problem page ends in a letter or a filing route built for exactly that breach. And the deal binds both ways: your own obligations are here.

The map — your side of the deal

What you owe your landlord.

This site holds landlords to the law; the same law binds you. Knowing your own obligations isn’t a concession — it’s strategy: in every dispute on this site, the tenant who has performed cleanly is nearly impossible to beat.

THE SHORT ANSWER → Pay as agreed, use it as a home, change nothing, return it as received.
The list

Your obligations, with sources

Money
  • 1 · Pay the rent — the agreed amount, by the agreed method, on the agreed dates The first duty and the decisive one: arrears convert every weak claim against you into a strong one. Where no dates are agreed, the default is four advance instalments. Law 33/2008, Arts. 4(1), 12; Law 26/2007, Art. 19
  • 2 · Bear the fees and charges the law and the contract place on you Government fees and taxes for the use of the property (housing fee via DEWA), and by convention the fixed Ejari fee — unless your contract says otherwise. Art. 22
  • 3 · Keep proof of every payment Not a statutory duty — a survival rule. Transfers with references, receipts for anything else; your payment trail is your armour in Problems 05, 06 and 08.
The property
  • 4 · Use the home as a home — lawfully, and as the contract intends Unlawful or non-contractual use is a mid-term eviction ground. Arts. 19, 25(1)
  • 5 · Make no alterations without the landlord’s consent Painting a wall is a conversation; removing one is an eviction ground. Arts. 19, 25(1)
  • 6 · Take ordinary care — and carry any minor-repairs duty your contract validly assigns Reasonable everyday upkeep is yours; check your maintenance clause for the common per-incident threshold. Arts. 16, 19 · The split: Problem 03
  • 7 · No subletting or handing over without written consent Unauthorised subletting is a mid-term eviction ground — and endangers the subtenant too. Arts. 24, 25(1)
  • 8 · Honour the term you signed The same Article 7 that protects you from eviction binds you to the term; leaving early has a lawful route and a cost. Art. 7 · Leaving early: Problem 09
  • 9 · Return the property as you received it, fair wear and tear excepted Settle utilities, clear the property, hand over the keys, cooperate on Ejari cancellation — and film the handover. Art. 21 · The deposit: Problem 07
Why this page exists on a tenant site

Every letter this site generates asserts, somewhere, that you have performed your side. That sentence has to be true. A tenant demanding Ejari while sitting on unpaid rent, or disputing a deposit after an unauthorised renovation, hands the other side the case. Perform cleanly, document everything — then the law on the other side of the deal does the rest.

The reference library

70 rental questions, answered straight.

Every answer carries a classification badge, the authority behind it, and the facts that could change it. This is research, not a verdict on your case — for the guided version of the common crises, use the problem pages.

Research, not adviceThese answers state the general position with sources as at August 2026. The classification tells you how settled each one is; the “what changes it” line tells you why your case may differ. For anything serious, the problem pages — and where needed a licensed practitioner — are the next step.
The triage

The right door depends on the problem.

A complaint about a licensed company is not the same as a claim for your money — and neither is what you do when the locks change today. Three doors, used correctly.

Happening right now

Dubai Police, then RDC

Lockout, electricity, water or AC cut, access blocked: the official 2026 note to Article 34 confirms police may act immediately — stop the interference, restore the service, document the scene — without a court order. The police report then anchors your RDC compensation claim.

Article 34 explanatory note ↗

Licensed-company conduct

DLD / RERA

Unlicensed practice, dishonesty, withheld documents, renewal-fee demands by a broker or manager. The regulator can warn, fine, suspend or cancel — it cannot award you money. File within six months of the conduct; older complaints are not considered.

RERA violation service ↗

Your rights and your money

Rental Disputes Centre

Rent, renewal, eviction, deposit, repairs, compensation, urgent petitions, offer-and-deposit, appeal and enforcement — the binding forum. Filings are in Arabic; fees run from AED 20 (petition) and ≈AED 70 (offer-and-deposit) to 3.5% of annual rent for claims.

RDC information ↗
The pairing that wins

The strongest position against a misbehaving management company is usually both civil and regulatory at once: an RDC claim that recovers your money, and a RERA complaint that threatens the licence. Each problem page’s escalation ladder sequences them for you — and the strongest opening move of all is usually a letter. Pick your problem →

Legal

Terms of use

Short, in plain language, and binding. By using this site you accept these terms; if you don’t accept them, don’t use the site.

1. What this site is. A free, self-service information portal about tenancy law in the Emirate of Dubai. It publishes general legal information, calculators and document templates for self-help use.

2. What this site is not. Nothing on this site is legal advice, and nothing on it is a substitute for legal advice. No adviser–client relationship of any kind is created by reading the site, using its tools, generating or sending its templates, or contacting us. The site states the law in general terms; the outcome of any individual dispute depends on its own facts and documents.

3. Your own risk and responsibility. You use this site, its calculators and its templates of your own free will and at your own sole risk. You are solely responsible for verifying that anything you generate here is accurate, appropriate to your situation, and correctly addressed, and solely responsible for anything you send, file or sign. Where your matter is serious, contested, or involves significant sums, consult a legal practitioner licensed in the UAE before acting.

4. Accuracy and currency. We take care to state the law accurately, with sources, as at the date shown on the relevant page. Laws, fees and regulator practice change; official Arabic texts prevail over all translations; and the official sources — the Dubai Legislation portal, the Dubai Land Department and the Rental Disputes Centre — are always authoritative over this site. We make no warranty, express or implied, that the content is complete, current or error-free.

5. Limitation of liability. To the maximum extent permitted by law, we accept no liability for any loss or damage of any kind arising from the use of, or reliance on, this site, its tools or its templates.

6. Acceptable use. The site is for personal, non-commercial self-help. Do not misrepresent generated documents as prepared by a lawyer or by this site; do not use the site to harass, defame or deceive; do not scrape, republish or resell the content without written permission.

7. Intellectual property. The site’s content, design and templates are protected. You may use generated documents for your own tenancy matters freely — that is what they are for.

8. Changes. We may amend the site and these terms at any time; the current version is the one published here.

9. Governing law. These terms are governed by the laws of the UAE as applicable in the Emirate of Dubai, and the Dubai courts have exclusive jurisdiction over any dispute concerning them.

Legal

Data policy

The short version: we designed this site so that we don’t receive your data at all.

1. The letter builders and calculators run in your browser. Everything you type into the forms on this site — names, addresses, amounts, dates, descriptions — is processed locally on your device. It is not transmitted to us, not stored by us, and disappears when you close the page. We could not read your letters if we wanted to.

2. What we do process. Standard technical data received by any web server when you visit a page (IP address, browser type, pages requested), used only to operate and secure the site. If we introduce analytics, it will be privacy-respecting, aggregate-level, and disclosed here first.

3. Cookies. The site sets no tracking cookies. Anything strictly necessary for the site to function is used without profiling you.

4. If you contact us. If you email us, we receive what you send — your address and your message — and use it solely to respond. We do not add you to lists, share your details, or retain correspondence longer than needed.

5. Legal framework. We process any personal data we do receive in accordance with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data. You may ask us at any time what we hold about you (usually: nothing, or one email thread) and ask us to delete it.

6. Third-party links. The site links to official resources — the Dubai Land Department, the Rental Disputes Centre, the Dubai Legislation portal. Their sites are governed by their own policies.

Get in touch

When self-help isn’t enough

This site solves the common cases. Some situations are past that point — and knowing the difference is itself part of knowing your rights.

The honest test

Talk to a professional if…

…any of these is true: you have received an eviction notice or a court document; the amounts at stake are significant to you; the other side has lawyers; the facts are messy or disputed; deadlines are close; or you have sent the letters and the misconduct continues. A template is a first move, not a litigation strategy — and a dispute that reaches the Rental Disputes Centre is won on documents, procedure and framing, which is exactly what professionals are for.

Anything you generate on this site remains useful in that conversation: the letters you have sent, the calculator results, and the evidence you have collected are precisely what a practitioner will ask for in the first meeting.

Getting in touch

Questions, corrections, and suggestions about the site: hello@drivenmad.ae. We read everything; we cannot answer individual legal questions by email.

Found a problem we haven’t covered? If you think there is another situation tenants face that we should research and find a solution for — a scenario, a letter, a checker we’re missing — tell us. Every page on this site started as somebody’s bad week, and the site grows from exactly these messages.

If you would like to be referred to a licensed legal practitioner for a paid consultation on your specific matter, say so in your message. Any such consultation is a separate, clearly-labelled engagement with the practitioner concerned, on their terms — contacting this site does not create an adviser–client relationship with anyone.

Not legal advice — use at your own riskWriting to us does not make us your advisers, and nothing in our reply will constitute legal advice. This is a self-service information portal, used of your own free will and at your own sole risk.